Frequently Asked Questions
What are your shipping options and delivery timelines?▼
We offer standard and expedited shipping across the United States. Orders typically process within two business days, with standard delivery arriving between five to ten days.
How do I initiate a return or exchange?▼
You can return unused items within 30 days of purchase. Simply visit our online returns portal to print a prepaid label and receive your full refund.
Which payment methods do you currently accept?▼
We accept all major credit cards, PayPal, and Apple Pay. For flexible budgeting, we also offer installment payment options through Affirm at the checkout screen.
What makes Cotopaxi product quality unique?▼
Our gear is built to last using repurposed, recycled, and responsible materials. Every product is backed by our signature 61-year warranty for long-term durability and performance.
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